When you press this button you will receive an email form for a request to us for a new download key of your original purchase.
Your email needs to contain the following information:
- Name
- Complete address
- Phone number
- License number (order ID) of your original purchase.
- Reason why you require a new download key for the original purchase.
- For version 3: Attach the following log files to this email (please see email form where you can find them on your PC):
- Log file of the installation program 'Notation_Installation_LOG.log'
- Log file of the Notation Software program 'Notation_Software_LOG.log'
All this information is mandatory according to the license agreement.
Please understand that we will carefully validate this request in order to continuously
support our customers with superior service.
Thank you for your understanding.