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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Where can I get a free 30-day trial version of Notation Musician or Composer? |  |
| A free 30-day trial version of Notation Musician or Composer is available at this web page: http://www.notation.com/Download.htm |
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| Where do I download my purchased copy of Notation? |  |
| When you order any Notation product, you will be sent an email with instructions for downloading your specific registered copy of the software. If you purchased MidiNotate or some other MidiNotate/Notation product sometime in the past and need to redownl |
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| What is the procedure for downloading and installing Notation products? | |
| The procedure for installing Notation products is the same for both the trial version
and full purchased version of Notation products, except for the first step below.
If you are installing the full version of a Notation product, and |
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| If the setup program or download abnormally terminates, what should I do? | |
| If the NotationMusician20TrialSetup.exe or full version NotationMusician20Setup.exe program (or corresponding Composer file) abnormally terminates as soon as you run it, the error message might be this:"The contents of this file cannot be unpa |
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| How do I back up my purchased copy of Notation? | |
| If your system has a writeable CD-ROM drive, or ZIP drive, or other means to storing relatively large (6 to 13Mb) files, then you can copy the NotationMusician20Setup.exe or NotationComposer20Setup.exe directly to the CD-ROM, ZIP disk, etc.
The Notatio |
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| What should I do if the MidiNotate Backup Utility does not work? | |
| (Please note that this question is for the now obsolete product MidiNotate, not for newer versions of Notation software products.)
The MidiNotate Backup Utility included with MidiNotate has been reported to be unreliable both when backing up the softwa |
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| How do I get Notation to recognize my MIDI devices? | |
| If your MIDI setup consists simply of a soundcard such as SoundBlaster Live!, then Notation should automatically detect the soundcard and make it available to you as an "output device". You should be able to immediately play MIDI files that you have open |
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| How do I set up my Notation product with a MidiSport USB adapter and external MIDI device? | |
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Install the MidiSport USB driver if you have not already done so.
Make sures that the MidiSport USB adapter is connected via its cable to the USB port of your computer.
Run your Not |
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| What should I do if the setup program says the Harmony music font cannot be installed? | |
| The Notation setup program might display this error message: The music font (named 'Harmony') could not be installed. If Notation does not display notes and other music symbols then please visit out web site FAQ page...
This prob |
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| After installing the purchased version of Musician or Composer, it reports that it is still the trial version rather than the purchased version. What should I do? | |
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To correct this problem, first uninstall the trial version as follows: In the Windows Start menu, choose Settings / Control Panel. In the Control Panel, choose Add / Remove Programs, and select Notation Musician (Comp |
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| I do not want Musician (Composer) to automatically play MIDI files. What should I do? | |
| When you installed your Notation product, you may have chosen an option to "associate" it with MIDI .mid and Karaoke .kar files. "Associate" means that this program will be used to open the file when you double-click a file name, or right-click a file na |
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| What should I do if MidiNotate (or Notation product no longer produces sound after I upgrade the version of Windows on my computer (such as from Windows XP to Windows 7)? | |
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When you upgrade the version of Windows on your computer, the name of the MIDI device for your sound card may change. All Notation products will expect to find the MIDI device with the old names. When it cannot find the old MIDI device, the software wil |
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| How do I connect my USB keyboard to a Notation product? | |
| Please do the following:
Connect a USB cable between your computer and the MIDI USB interface.
Connect one or two MIDI cables between the MIDI USB interface and your MIDI keyboard.
If you have not done so already, i |
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| How can Notation play sound fonts? | |
| Notation products can play MIDI files using sound fonts as follows:
Load the sound font into your sound font device using the software tool that comes with your sound fonts and/or sound card.
In Notation, choose the MIDI Device |
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| The download fails after just a few seconds. What should I do? | |
| If the Notation product setup program fails to download after just a few seconds, it is quite likely that this is not your first attempt to download the file.
Perhaps you tried to download the setup file once before, but the download was interrupted |
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| Setup error 0x80070725 | |
| This article explains what to do if the setup program for MidiNotate/Notation/Musician/Composer fails with the error message:
0x80070725: Incompatible version of the RPC stub.
Setup will now terminate.
For information on how to resolve this pro |
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| The setup program freezes. What should I do? | |
| For unusual, complex reasons, the MidiNotate/Notation Musician or MidiNotate/Notation Composer setup program, for either the trial or purchased version of the software, might freeze during its execution. That is, it will not complete, or might not show s |
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| Why does the Musician (or Composer) setup program fail? | |
| Some common problems that might prevent the setup program from working are:
1. Anti-virus program might intervene. Try temporarily disabling it while installing Notation products.
2. Anti-spyware program might intervene. Try temporarily disabling i |
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| Are Notation products compatible with Vista? | |
| Yes. Starting with version 2.1, Notation Composer, Notation Musician, and Notation Player correctly install and run on Windows Vista.
If you have upgraded your system from Windows XP to Windows Vista, and then install version 2.1 or later of Notation C |
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| Do Notation products work in Windows Vista operating system? | |
| The latest version of our products (version 2.1) supports Windows Vista. All MidiNotate and Notation products prior to Notation 2.1, and their setup programs, were developed before Windows Vista was released, and therefore do not work properly in Vista. |
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| Why doesn't the automatic update work for my program? | |
| If you have a fully installed version 2.1 or 2.1.1, then you will be able to update to 2.1.x. (Also, if you had fully installed 2.1 and updated to 2.1.1, then you will be able to update from 2.1.1 to 2.1.x.)
If you updated to version 2.1 using a patch |
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| Failure of Help / Software Updates command | |
| The Help / Software Updates command installs a free upgrade from Notation products to the most recent "minor" release (where the first digit major release number is the same). This feature ws introduced in Notation (Composer, Musician, and Player) versio |
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| Why does my antivirus software show a problem with my download link? | |
| Sometimes antivirus software will display a "false positive" for executable (.exe) files. This "false positive", or reporting a problem when there is not really a virus, is mainly due to extra vigilance on the part of the antivirus s |
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