The download fails after just a few seconds. What should I do?

Music Notation Software for Everyday MusiciansSince 1994
	20 May 2013

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	The download fails after just a few seconds. What should I do?

Solution If the Notation product setup program fails to download after just a few seconds, it is quite likely that this is not your first attempt to download the file.

Perhaps you tried to download the setup file once before, but the download was interrupted by a faulty Internet connected or transmission of the file. If you try to download the file again, sometimes Microsoft Internet Explorer unfortunately believes that the entire file has already been successfully downloaded, and so it will not attempt to re-download the file. That is why the download only takes a few seconds for Internet Explorer to report that it has downloaded the file again.

If the Notation product setup file was corrupted the first time you tried to download it, then that file might remain corrupted on your hard drive until you manually remove it. You will probably not be able to re-download a good copy until you first remove the corrupted copy of the Notation setup file from your hard drive.

You should delete the Notation setup file in your download directory before you download it again. The file will have a name starting with "Notation" and ending with "Setup.exe", such as NotationComposer201Setup.exe or NotationMusician201SmallTrialSetup.exe

When the download file dialog box requests your verification to save the downloaded file, notice whether the file is already in the directory. If it is, select the file listed among all of the files in that directory, and then hit the Del (delete) key to remove the old file. Then continue in the download file dialog box by confirming that you want to save the download file again.

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24 May 2004 04:43 AM