Notation Composer demo incomplete?

[Mark W]

Hello NotationUser,

Your analysis here about enabling administrator privilege in Notation's setup program rings true to me. I should rely on the setup program (by Lindersoft) take care of asking the user to switch to admin mode if needed.

Do you recall whether the setup program under Vista 64-bits asked you to switch to admin mode? (Maybe you already answered that question somewhere in this thread.)

Cheers
-- Mark

[NotationUser]

No.

To run a program "as administrator" you right click on the icon and choose the context menu option "run as administrator".

If you do so Vista asks again if you have started this program and wish to grant administrator rights.

Probably it's the simplest thing to add this information to the knowledge base if installation on Vista creates trouble...

[Mark W]

Hello NotationUser,

I'd like to do better than let the user experience a failure of the installer, and then relying on him to look up the problem in our KnowledgeBase, which relatively few users would think of doing.

Instead, I probably should enhance the setup program to detect the condition under which admin mode is needed, such as under Vista. And if that condition is true, then the setup program would either ask the user whether he wants to run in admin mode (if SetupBuilder by Lindersoft can do that), or else give the user clear instructions for trying again, by right-clicking the icon and choosing admin mode.

I've recorded this as a usability problem that needs to be fixed.

Thanks for this excellent feedback!

Cheers
-- Mark

[NotationUser]

Well, solving this was pure self-interest.

Why shouldn't I share the findings and fixes?

Can one expect help from others when one doesn't help himself? It's very simple IMHO, giving and taking needs a balance to work.