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Why doesn't the Notation browser work when my usual browser does?

Please note that this article refers to older versions of our software. With the advent of so many choices of browsers now, we discontinued the inclusion of an internal browser.

Sometimes anti-spyware, or firewall software, will block Notation's built-in browser from successfully accessing the Internet.
If you have any anti-spyware or firewal software installed, you will need to "train" it to accept Notation's outgoing request to browse the Internet, since such activity is potential spyware activity.

Normally, a spyware program will alert you when software, such as Notation, first attempts to reach back to the Internet (such as to search for MIDI files). Your anti-spyware program will give you some options:

(1) deny the software access to the Internet this one time,
(2) deny the software access to the Internet always,
(3) allow the software access to the Internet this one time,
(4) allow the software access to the Internet always.

You should choose option (4) for Notation. If you accidentally chose option (2), then you will need to open your anti-spyware program, and review the list of software that it permanently denies Internet access, and remove your Notation product from that denial list.